Sigdel Alaichi
(Black Cardamom) Farm

Privacy Policy

Sigdel Alaichi (BlackCardMom) Farm (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.blackcardamomnepal.org or communicate with us regarding our products and services.


1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a) Personal Information (provided voluntarily)

  • Name

  • Email address

  • Contact number

  • Company/organization name

  • Business requirements (e.g., quantity, delivery location)

b) Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and browsing activity

We collect this information using cookies, analytics tools, and server logs to improve our website performance and user experience.


2. How We Use Your Information

We use the information collected for purposes such as:

  • Responding to your inquiries and messages

  • Processing bulk orders, partnership requests, and service agreements

  • Providing free samples and fulfilling delivery requests

  • Sending important updates about our products and services

  • Improving our website, marketing, and customer experience

  • Complying with legal and regulatory obligations


3. Sharing & Disclosure

We do not sell or rent your personal information. However, we may share data with:

  • Service providers (e.g., logistics, shipping, and payment partners) to complete your order

  • Legal authorities when required by law, regulation, or court order

  • Business partners only when necessary to serve your request (e.g., export agents, distributors)


4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze site traffic and performance

  • Store user preferences

  • Enhance browsing experience

You can control cookies through your browser settings. However, disabling cookies may affect certain features of our site.


5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


6. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.


7. International Data Transfers

As we serve global clients, your personal data may be transferred and stored outside your country of residence. We take steps to ensure that your data is protected in accordance with applicable data protection laws.


8. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your information

  • Withdraw consent to marketing communications

  • Restrict or object to data processing

To exercise these rights, please contact us at info@blackcardamomnepal.org.


9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.


11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sigdel Alaichi (BlackCardMom) Farm
Faktanglung Rural Municipality, Taplejung, Koshi Province, Nepal
📧 Email: info@blackcardamomnepal.org
📞 Phone/WhatsApp: +977-9802364488